Terms & Conditions

Effective Date: 01 June 2025
Last Updated: 26 July 2025

About These Terms

These Terms and Conditions (“Terms”) govern your use of the website, products, and services provided by Help 4 Humans ABN 72649257841 (“we”, “us”, “our”). These Terms constitute a legally binding agreement between you (“you”, “your”, or “User”) and our business.

Acceptance of Terms

By accessing or using our website, products, or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use our website or services.

Contact Information

Business Name: Help 4 Humans
ABN: 72649257841
Website: weatherededge.au

See contact form below. 

1. Definitions

• We/Us/Our: Help 4 Humans ABN 72649257841
• Services: All products, services, and functionalities provided by the Company
• Website: weatherededge.au and all associated domains and subdomains
• User/You/Your: Any individual or entity accessing or using our website or services
• Content: All information, text, graphics, images, videos, software, and other materials
• Account: Your registered user account (if applicable)

2. Description of Services

We provide content and services. Our services include:

• Educational blog content
• Email newsletters and articles
• Online communities

The availability and features of our services may vary and are subject to change without notice.

3. Eligibility and Account Registration

Eligibility

To use our services, you must:

• Be at least 18 years of age or have parental/guardian consent
• Be legally capable of entering into binding contracts
• Comply with all applicable laws and regulations
• Provide accurate and complete registration information

Account Registration

If account registration is required:

• You are responsible for maintaining the confidentiality of your account credentials
• You must notify us immediately of any unauthorised use of your account
• You are liable for all activities that occur under your account
• We reserve the right to suspend or terminate accounts that violate these Terms

4. Use of Services

Permitted Use

You may use our services for lawful purposes only and in accordance with these Terms. Permitted uses include:

• Accessing and browsing our website
• Purchasing products or services as intended
• Communicating with us through provided channels
• Using our services for their intended business or personal purposes

Prohibited Use

You must not:

• Use our services for any unlawful or fraudulent purpose
• Violate any applicable laws, regulations, or third-party rights
• Transmit any harmful, threatening, obscene, or defamatory content
• Attempt to gain unauthorised access to our systems or other users’ accounts
• Interfere with or disrupt our services or servers
• Use automated systems (bots, spiders) to access our website without permission
• Reverse engineer, decompile, or attempt to extract source code
• Use our services to compete with our business
• Upload or transmit viruses, malware, or other malicious code
• Impersonate any person or entity or misrepresent your affiliation
• Collect personal information about other users without consent

5. Products and Services

Product Information

• We strive to provide accurate product descriptions, pricing, and availability information
• Product images are for illustration purposes and may not represent exact appearance
• We reserve the right to modify products, services, and pricing without notice
• All prices are in Australian Dollars (AUD) and include applicable taxes unless otherwise stated

Availability

• Products and services are subject to availability
• We reserve the right to limit quantities or discontinue products
• We may refuse orders that we cannot fulfill or that violate these Terms

6. Pricing and Payment

Pricing

• All prices displayed are in Australian Dollars (AUD)
• Prices include GST where applicable
• Prices are subject to change without notice
• We reserve the right to correct pricing errors

Payment Terms

• Payment is due upon purchase unless otherwise specified
• We accept the following payment methods: Paypal, Stripe
• All payments must be made in Australian Dollars
• You authorise us to charge your selected payment method
• Failed payments may result in service suspension or cancellation

Late Payment

For business services with invoicing terms:

• Payment is due within 7 days of invoice date
• Late payments may incur interest charges at 10% per month
• We may suspend services for overdue accounts
• We reserve the right to engage debt collection services

7. Delivery and Fulfillment

Digital Services

• Digital services are typically activated immediately upon payment confirmation
• Access credentials will be provided via email
• Service availability is subject to system maintenance and updates

Physical Products

• Delivery timeframes: 7 days
• Shipping costs: calculated at checkout
• Delivery is limited to addresses in Australia unless otherwise specified
• Risk of loss transfers to you upon delivery
• We are not responsible for delays caused by circumstances beyond our control

8. Returns, Refunds, and Cancellations

Nothing in these Terms limits your rights under the Australian Consumer Law, including your rights to:

• Receive products and services that match their description
• Receive products and services that are of acceptable quality
• Receive products and services that are fit for purpose
• Receive remedy if products or services fail to meet consumer guarantees

Our Refund Policy

We are committed to complying with the Australian Consumer Law, ensuring your rights are protected and your concerns are addressed promptly and respectfully.

When Refunds Are Available

You may request a refund or replacement if:

• The product or service is faulty, not fit for purpose, or does not match the description.
• The product or service does not perform as promised or fails to meet consumer guarantees.
• Services were not provided with due care, skill, or within a reasonable time (if no specific time is agreed).

If your request meets these conditions, you are entitled to a full refund to your original payment method. If a major problem occurs, you may also choose a replacement or repair.

When Refunds Are Not Available

You are not entitled to a refund if:

• You simply change your mind.
• You decide you no longer want the product or service.
• You asked for services to be performed against our advice or failed to clearly communicate your needs.
• A problem was completely outside of our control.

Cancellations

If you wish to cancel your purchase or subscription:

• Please notify us as soon as possible.
• If your cancellation is due to a fault with our product or service, you are eligible for a full refund or replacement as outlined above.
• If your cancellation is for other reasons (such as change of mind or external events), refunds may not be available unless specifically stated in our terms or at our discretion.
• In some cases, we may charge a reasonable cancellation fee to cover costs incurred (if this applies, details will be disclosed before purchase).

How to Request a Refund or Cancellation

1. Contact us using the form below.
2. Provide your proof of purchase (receipt, order number, or credit card statement).
3. We’ll review your request promptly and let you know the outcome and any next steps.
4. If approved, refunds will be processed using the original payment method within a reasonable time.

9. Intellectual Property Rights

Our Intellectual Property

All content, trademarks, logos, software, and intellectual property on our website and services are owned by us or our licensors and are protected by copyright, trademark, and other intellectual property laws.

Limited License

We grant you a limited, non-exclusive, non-transferable license to:

• Access and use our website for its intended purpose
• Use our services in accordance with these Terms
• Download and print content for personal, non-commercial use

Your Content

If you provide content to us (reviews, feedback, submissions):

• You retain ownership of your original content
• You grant us a non-exclusive, royalty-free license to use, modify, and distribute your content
• You represent that your content does not infringe third-party rights
• We may remove content that violates these Terms or applicable laws

Restrictions

You must not:

• Copy, modify, or distribute our content without permission
• Use our trademarks or logos without written consent
• Create derivative works based on our content
• Remove copyright or other proprietary notices

10. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which forms part of these Terms. By using our services, you consent to our Privacy Policy.

Key privacy points:

• We collect personal information in accordance with Australian Privacy Principles
• We implement reasonable security measures to protect your information
• We may use cookies and tracking technologies
• You have rights to access and correct your personal information

11. Disclaimers and Limitations of Liability

Disclaimers

To the extent permitted by law:

• Our services are provided “as is” without warranties of any kind
• We do not guarantee uninterrupted or error-free service
• We do not warrant that our services will meet your specific requirements
• Third-party content and links are provided for convenience only

Limitation of Liability

To the maximum extent permitted by Australian law:

• Our total liability is limited to the amount you paid for the specific service in question
• We are not liable for indirect, incidental, or consequential damages
• We are not liable for loss of profits, data, or business opportunities
• These limitations apply regardless of the legal theory of liability

Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any third-party rights
• Your negligent or wrongful conduct

12. Force Majeure

We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including:

• Natural disasters, pandemics, or government actions
• Technical failures, cyber attacks, or infrastructure problems
• Strikes, labor disputes, or supplier failures
• Changes in law or regulation

13. Termination

Termination by You

You may terminate your use of our services at any time by:

• Ceasing to use our website and services
• Closing your account (if applicable)
• Providing written notice for ongoing services

Termination by Us

We may terminate or suspend your access immediately, without notice, if you:

• Breach these Terms
• Engage in fraudulent or illegal activity
• Fail to pay fees when due
• Use our services in a way that causes harm

Effect of Termination

Upon termination:

• Your right to use our services ceases immediately
• Outstanding fees become immediately due
• We may delete your account and data
• Provisions that should survive termination will remain in effect

14. Governing Law and Jurisdiction

These Terms are governed by the laws of [INSERT STATE], Australia. Any disputes arising from or relating to these Terms or our services will be subject to the exclusive jurisdiction of the courts of [INSERT STATE], Australia.

Dispute Resolution

Before commencing legal proceedings, we encourage you to:

1. Contact us directly to resolve the matter
2. Attempt mediation through a recognised dispute resolution service
3. Consider small claims court for eligible disputes

15. General Provisions

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding our services.

Modifications

We may modify these Terms at any time by:

• Posting updated Terms on our website
• Notifying you via email or account message
• Providing notice through our services

Your continued use after notification constitutes acceptance of the modified Terms.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision in the future.

Assignment

You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights and obligations without restriction.

Notices

Notices to you may be provided via:

• Email to your registered email address
• Post to your registered address
• Notice on our website or services

Notices to us should be sent to the contact information provided at the beginning of these Terms.

Relationship

These Terms do not create any partnership, joint venture, or employment relationship between you and us.

16. Contact Information

If you have questions about these Terms and Conditions, please contact us using the contact form below.

17. Specific Australian Consumer Law Information

Consumer Guarantees

Under Australian Consumer Law, you have guaranteed rights for products and services you purchase from us, including:

• Products must be of acceptable quality
• Products must be fit for purpose
• Products must match their description
• Services must be provided with due care and skill

Remedies

If products or services fail to meet consumer guarantees, you may be entitled to:

• Repair or replacement of goods
• Refund for products or services
• Compensation for damages and losses

Our Details for Consumer Law Purposes

Australian Business Number (ABN): 72649257841
Contact for Consumer Issues: contact form below.